Shipping policy
Thank you for choosing Dimora Health! Please review our shipping policy before placing your order.
Processing Times
Our products are crafted and packaged in small, carefully controlled batches to ensure freshness and quality. Orders are typically processed and prepared for dispatch within 5–7 business days.
Note (October 30): Due to high demand and ongoing restocking, new orders placed after this date are scheduled to begin shipping from November 11th. We appreciate your patience — this helps us maintain the highest product quality standards.
You’ll receive a confirmation email once your order has been processed.
Tracking
Once your order has been dispatched, you’ll receive an email with your tracking number. If it’s been more than 7 days since placing your order and you haven’t received tracking details, please contact us at support@dimorahealth.com.
Delivery Times
Estimated total delivery times (including processing and shipping):
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USA / UK: 7–18 business days
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Australia: 10–20 business days
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Canada: 10–20 business days
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Mexico: 12–20 business days
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Europe: 10–20 business days
Please note that these are average estimates and may vary due to local customs or seasonal demand. We always do our best to ship orders as quickly as possible once restocked.
Important Notes
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Delivery estimates above include processing times.
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Actual shipping times may vary depending on carrier performance and regional customs.
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We cannot guarantee specific delivery dates but will keep you informed as your order progresses.
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Please ensure your shipping address is accurate — as per our Returns & Refund Policy, we cannot be held responsible for undeliverable packages due to incorrect addresses.
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We reserve the right to update this policy without prior notice.